Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Soluções para Marcas LDA (“Secure Clean”, “we”, “us”) collects, uses, and protects information when you visit sunglassbay.com, create an account, purchase Premium, or use the Secure Clean iPhone application. It should be read together with our Cookie Policy, Terms of Use, and Subscription Terms.

1. Data controller

The controller responsible for your personal data is Soluções para Marcas LDA, R. Latino Coelho 87, 1050-134 Lisboa, Portugal. For privacy requests, email support@sunglassbay.com.

2. Scope

This policy applies to our website, customer account area, checkout flows, and support channels. It does not cover third-party websites or services linked from our pages, which maintain their own privacy practices.

3. Definitions

  • Personal data — information that identifies you or can reasonably be linked to you.
  • Service — the Secure Clean app, website, and related Premium features.
  • Processing — any operation performed on personal data, such as collection, storage, or deletion.

4. Information we collect

4.1 Information you provide

  • Email address and account credentials when you register or purchase Premium.
  • Billing details handled by our payment partner (we receive confirmation tokens and last digits, not full card numbers).
  • Messages and attachments you send to support@sunglassbay.com.

4.2 Information collected automatically

  • Device type, browser language, approximate region derived from IP, and pages viewed on sunglassbay.com.
  • Cookie and similar identifiers as explained in our Cookie Policy.
  • Security logs (timestamps, failed login attempts, fraud signals).

4.3 Information from the mobile app

Core scanning features run on your iPhone. We do not upload your photo library, contact entries, or file contents to our servers for analysis. If you enable optional diagnostics, we may receive anonymized crash reports, app version, and device model to fix defects.

5. How we use information

  • Create and manage your Secure Clean account and Premium entitlements.
  • Process payments, send receipts, and communicate about renewals or plan changes.
  • Provide customer support and respond to legal or regulatory requests.
  • Monitor, detect, and prevent fraud, abuse, and security incidents.
  • Measure website performance and improve usability (where permitted by law and your cookie choices).

6. Legal bases (EEA, UK, and similar regions)

  • Contract — account, billing, and delivery of Premium you purchase.
  • Legitimate interests — securing our systems, preventing misuse, and improving reliability, balanced against your rights.
  • Legal obligation — tax, accounting, and compliance records.
  • Consent — non-essential cookies and optional analytics where required.

7. Sharing and recipients

We share personal data only with categories of recipients that help us operate the Service, including:

  • Payment processors and fraud-prevention vendors.
  • Hosting, email delivery, and customer-support tooling providers.
  • Professional advisers where legally required (e.g., auditors or counsel).
  • Authorities when we must comply with valid legal process.

We do not sell your personal information. Processors act on our instructions under data-processing agreements with appropriate safeguards.

8. International transfers

Our partners may process data outside your country. Where required, we rely on mechanisms such as the EU Standard Contractual Clauses or equivalent safeguards to protect transferred data.

9. Retention

  • Account and subscription records — while your account is active and for up to six years afterward for accounting and dispute resolution.
  • Support tickets — typically up to three years unless a longer period is needed for an open issue.
  • Website logs — rolling periods appropriate to security monitoring, usually not exceeding twelve months.

We delete or anonymize data when it is no longer needed for the purposes above, subject to legal retention duties.

10. Security

We apply administrative, technical, and organizational measures designed to protect personal data, including encryption in transit, access controls, and vendor review. No method of transmission or storage is completely secure; please use a strong, unique password for your account.

11. Your rights and choices

Depending on your location, you may have the right to:

  • Access a copy of personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Delete data in certain circumstances.
  • Restrict or object to specific processing.
  • Receive data in a portable format where technically feasible.
  • Withdraw consent for processing based on consent (without affecting prior lawful processing).
  • Lodge a complaint with your local supervisory authority.

To exercise these rights, contact support@sunglassbay.com. We may need to verify your identity before responding.

12. California privacy notice (summary)

California residents may request information about categories of personal information collected, sources, purposes, and disclosures in the preceding twelve months. We do not sell personal information. You may submit requests using the contact email above; we will not discriminate against you for exercising privacy rights.

13. Children

Secure Clean is not intended for users under 16. We do not knowingly collect personal data from children. If you believe a child provided data to us, contact us and we will take appropriate steps to delete it.

14. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the current version. Material changes may also be communicated by email or a notice on sunglassbay.com.

15. Contact

Soluções para Marcas LDA
R. Latino Coelho 87, 1050-134 Lisboa, Portugal
support@sunglassbay.com